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The sample below is for a Office Management — Administrative Assistant CV Resume Sample. This resume CV was written by a ResumeMyCareer professional CV resume writer, and demonstrates how a CV resume for an Executive Management CV Resume Sample should properly be created. Our Certified Professional CV Resume Writers can assist you in creating a professional document for the job or industry of your choice.

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OFFICE MANAGEMENT — ADMINISTRATIVE ASSISTANT

Analytical and detail-oriented Office Administration professional with proven track record of performing quality client service and support under strict timelines. Demonstrate excellent communication, organizational, time management, and problem solving skills. Capable of efficient management for a diversity of administrative functions in a fast-paced deadline-driven corporate environment. Working toward a Bachelor’s Degree in Business Management and a skilled problem resolution expert, able to pinpoint root cause of difficulties and resolve within a timely manner. Experience in invoicing, payroll, scheduling and all administrative functions. Exercise independent judgment, decision-making abilities, and a high level of confidentially.

Core Competencies

Purchase/Expense • Invoicing/Billing • Schedules/Calendar Management • New Employee Orientation
Payroll/Direct Deposit • Administration Assistance • Office Management • Negotiation • Communications
Claims Processing • Oracle Database Entry • Project Management • Event Oversight • Inventory Management

PROFESSIONAL EXPERIENCE

Metalsa Structural Products, Novi • MI 2010 – Present
Office Administrator/Manager
Successfully maintain two facilities with oversight of all maintenance and operations. Lend critical assistance to all executive level management concerning Project Management and status updates.
Assist Human Resources with efficient processing of newly hired personnel and provide orientation support as needed. Effective coordinate summer intern program for participating departments, keeping all personnel information, job description, and evaluations. Manage all itineraries for management meetings and accurately account for all calendar appointments. Experience with Oracle for processing invoices and payment approvals. Perform setup of company events for employees, providing catering and vendor oversight, cost containment initiatives and follow up with vendor performance. Budget oversight and maintenance regarding office supplies and provide superior customer service and support for all incoming calls.

Bartech Group/ Blue Cross, Blue Shield, Detroit • MI 2008 – 2010
Receptionist, MMT, PDO
Provided customer-centric reception of all incoming business and clients, maintained and updated membership database. Accurately processed electronic work queues, CSF’s, membership applications, PCP selection processing, membership changes submitted from employer groups via printed reports, and any membership database auditing and report generation required. Proactively managed and resolved PCP selection and membership errors for all groups. Provided direct interaction with employer group representatives, BCBSM Sales and Marketing staff, agents and third-party Administrator’s (TPA) to quickly and accurately identify and resolve inquiry-servicing issues. Developed and implemented welcome and denial letters for providers requesting to join network lines of business. Provided critical phone support for overflow calls from members requesting to speak with representatives, and processed provider information into Maccess system.
Process claims in Facets for providers and updated provider information in Facets software.

Select Staffing, Detroit • MI 2007 – 2008
Site Coordinator
Maintained all site coordination and workforce schedules for second shift personnel. Successful recruitment of potential applicants for onsite client facility warehouse and accurately processed applicant information into personnel database. Processed all payrolls and oversaw all resolution initiatives regarding employee payroll issues and direct deposit conflicts. Provided client with fill ratio count of all personnel daily work schedules and kept track of second shift attendance, documented in weekly management reports. Responded to all incoming calls and setup orientation of new employees while efficiently maintaining overall office daily operations.

Peak Technical Services, Troy • MI 2004 – 2007
Office Administrator, Staffing Manager
Responded to all incoming calls and directed to appropriate staffing manager. Sent out health insurance information to new employees and contractors, and processed all personnel payroll.
Maintained and oversaw all office administration and budget oversight initiatives. Processed all purchase orders and expense forms submitted by internal staff and managers. Developed “branding” resumes for submittal to clients that assisted staffing managers. Conducted annual safety audits, prepared new hire packets for staffing managers and set up drug screens for new contractors. Notified contractors of any new policies changes or open enrollment requirements for health insurance. Researched and qualified candidates for potential contract assignments. Maintained calendar through Outlook for branch manager appointments and set up branch office meetings. Pulled resumes from various sites and uploaded into EZ Access and VURV databases.
Key Highlight:
• Recognized as most efficient office administrator from executive management.

EDUCATION AND CREDENTIALS

Bachelors in Business Management – Expected 2013
University of Phoenix, Southfield • MI

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