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The sample below is for a Patient Access Representative Resume. This resume was written by a ResumeMyCareer professional resume writer, and demonstrates how a resume for a Patient Access Representative Candidate should be properly created. Our Certified Professional Resume Writers can assist you in creating a professional document for the job or industry of your choice.

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OFFICE – ADMINISTRATION

Administration specialist with extensive expertise in administrative and office and time management, strong in QuickBooks and Excel, reporting and providing superior customer service. Highly adaptable, rapidly learns new procedures and processes, and quickly adjusts to changes in schedule, team structure, assignment parameters, and organizational objectives. Offer uncompromising integrity, initiative, resourcefulness, solid work ethic and diligence in achieving both short- and long-term goals and business objectives. Relocating to Qatar and seek a position within the government and private sectors within that region.
Core Competencies
Administrative Management • Daily Office Operations • Reporting • Client Relations • QuickBooks Communication • Data Entry • Operations Improvement • Problem-Solving • Confidentiality

CAREER SKILLS AND HIGHLIGHTS

• Performed patient administrative assistance for various medical care initiatives within clinical environment, verifying patient demographics and insurance information.
• Provided keen problem-solving initiatives to verify patient’s personal information and minimized duplication of medical records.
• Provided critical customer assistance within help desk environment, answering inquiries and resolving issues.
• Processed incoming calls and ensured appropriate customer issues were escalated using established procedure with quick resolution using chat, e-mail, message boards, phone, etc.
• Provided phone support regarding inquiries concerning pain clinic care from referring Physicians, patients, or patient’s representatives and diligently worked to convert prospects into patients.
• Provided extensive training and supervision to personnel to assist in busy operations, and relied on excellent judgment and problem-solving skills to plan and accomplish established goals.
• Accurately charted and processed all necessary demographic, insurance, and chart notes from referring physicians, or from patient representatives, of system E-chart, to coordinate and schedule new patients.
• Work closely with clients and develop strategic partnerships to promote sustained growth.
• Assisted owner in complete setup and management of busy restaurant, trained in food handling practices, inventory controls, food portion controls and cost containment strategies to successfully implement a complete “customer dining experience” for newly established restaurant.

PROFESSIONAL EXPERIENCE
Robert Half International for Shriner’s Children’s Hospital, Portland • OR 2010
Patient Access Representative (6-week assignment)

Tiger’s Café LLC, City • ST 2008 – 2010
Café Manager

Alpine Access, Golden • CO 2005 – 2006
Customer Service

Legacy Emanuel Hospital, Portland • OR 2004
Health Information Services Technician

Legacy Emanuel Pain Management Center, Portland • OR 2000 – 2003
Clinical Specialist 2 Intake Coordinator

Kooteani Medical Center, Coeur d’ Alene • ID 1996 – 1999
Patient Access Representative/PBX Operator

Century Communications Cable, Coeur d’ Alene • ID 1993 – 1996
Customer Service Representative

Ernst Home Center, Coeur d’ Alene • ID 1990 – 1993
Office Assistant/Bookkeeper

The Emporium, Coeur d’ Alene • ID 1989 – 1990
Office Assistant/Bookkeeper

TECHNICAL SKILLS
MS Office Suite, Website Administration, QuickBooks Pro, Social Media, AS400, E-Chart, Dent-O-Soft 2010, Cerner Millennium, Genasys, HBOC 2000, Premier 2009, and Unity

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