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The sample below is for a Patient Services Representative — Patient Liaison CV Resume Sample. This resume CV was written by a ResumeMyCareer professional CV resume writer, and demonstrates how a CV resume for an Executive Management CV Resume Sample should properly be created. Our Certified Professional CV Resume Writers can assist you in creating a professional document for the job or industry of your choice.

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PATIENT SERVICES REPRESENTATIVE — PATIENT LIAISON

Experienced and knowledgeable Patient Advocate and Certified Caregiver with more than 12 years medical experience demonstrating skill sets that are in concert with Patient Services and Liaison initiatives. Strong knowledge of current healthcare initiatives, patient healthcare processes, and strong knowledge of medical terminology and medical office procedures that provide experience to exceed patient and patient services expectations. Experienced leader recognized for building strong patient and physician relationships. Seek a role in Patient Services or as Patient Liaison where knowledge, work ethic and superior performance initiatives are held at a premium with a world-class medical industry organization poised for growth. Proficient I n MS Office Suite Microsoft, Apple iWork, and Internet Research.

Core Competencies
Patient Liaison/Advocate • Medical Terminology • Patient Service/Support • Physician/Patient Relations
Certified Caregiver • Effective Coordination • Medical Office Knowledge • Communications • Vital Signs

PROFESSIONAL EXPERIENCE
Department of Veterans Affairs, Boston • MA 2011 – Present
Certified Caregiver
Provide compassionate care and support assisting patients with daily activities that address housekeeping, personal grooming, exercise and transport of patients via walker or wheelchair to hospital and doctor’s appointments. Accurately document all patient medical problems and relay to attending physician. Provide first aid if required and assist patient in daily physical therapy exercise to strengthen mobility. Participate in training services and ensure patients take prescribed medications as noted.

Securitas Security Services, Inc., Quincy • MA 2009 – Present
Lead Security Officer
Perform critical security and support operations for assigned client sites and build a solid rapport with clients and employees. Provide effective training for all new hires. Review post orders and other required details of assignments, develop, and submit required reports as needed. Assess all area security, determine weakness in current operations, develop, and plan safety initiatives to maintain top security standards.

U.S. Army and Department of Veterans Affairs, Washington • D.C. 2000 – 2011
Volunteer Caregiver
Performed all manner of patient care and support as a trusted volunteer for injured or sick Veterans. Assisted in taking patient vital signs and accurately documenting all results in medical records. Performed patient transport within the hospital to doctor appointments using either wheelchair or other available means. Provided housekeeping efficiencies and assisted patients with any additional chores required. Verified with patients on scheduling future doctor appointments or therapy sessions and made notations for reminder notices. Offered caring and compassionate service and spent time in conversation to better acquaint with patient needs and life challenges.

Apollo Security, Walpole • MA 2008 – 2009
Security Officer
Provided overall Security and support and controlled access of client facilities while maintaining poise and professionalism in dealings with authorities, executives, clients, staff and public under high stress situations. Assisted visitors with entrance requests to facility, effectively screened visitors and client employees with efficiency to expedite facility admittance. Patrolled on foot and reported possible security weaknesses.

The Kraft Group/Team Operations, Foxboro • MA 2008
Mobile Patrol Security Officer
Performed overall security presence in Gillette Stadium and Patriot Place ensuring facility and equipment damage did not occur and staff was ensured a safe environment. Effectively operated security equipment systems, closed circuit televisions and radio communications devices for overall security sweeps. Patrolled premises with supplied motor vehicles and noted any adverse activities or security issues. Maintained all activity logs, recorded vehicle inspections while providing superior customer service, and demonstrated a professional demeanor.

Nordstrom, Annapolis • MD 2005 – 2006
Loss Prevention Agent
Performed all in store loss prevention and provided a safe environment for customers by maintaining all building and store security, taking all safety precautions. Effectively apprehended shoplifters, responded to emergencies, administered first aid, and utilized common sense and good judgment. Conducted investigations of theft and followed through to closure. Performed daily, weekly, and monthly audits assisting with shrinkage control. Participated, scheduled security awareness meetings with all personnel, and presented in new hire orientation and depositions.

Admiral Security Services, Bethesda • MD 2003 – 2005
Security Officer
Security and inspection of buildings and grounds to prevent intruders, fire hazards, theft and vandalism. Enforced all local laws, regulations and policies and assisted in planning and directing security and safety programs.

U.S. Army, Maryland National Guard, Laurel • MD 2003 – 2004
Ground Surveillance Systems Operator
Army National Guardsman that successfully monitored early warning sensor systems and detected, located and reported target data by interpreting ground surveillance system information. Accurately plotted and recorded data on status charts and plotting boards. Sent/received messages using radio and electronic communication devices, operated, and performed maintenance on ground surveillance systems, organic communications equipment, light-wheeled vehicles, and power sources.

ADDITIONAL EXPERIENCE
(Details available upon request)

Volunteer Football Coach – U.S. Army, Walter Reed Warriors Football Team, Washington, D.C.
Medical Logistics Specialist – U.S. Army – Walter Reed Army Medical Center, Washington, D.C.
Infantry Team Leader – US Army, Fort Benning, GA, Fort Carson, CO, Fort Irwin, CA, Camp Casey, Korea
Carpentry/Masonry Spec. – U.S. Army – Fort Jackson, SC, Gulfport, MS, Fort Dix, NJ, Rockland County, NY

EDUCATION AND CREDENTIALS

Criminal Justice – Mercy College, Dobbs Ferry • NY
Commercial Art/Graphic Design – Tampa Technical Institute (Renamed Remington College), Tampa • FL
National Veteran Caregiver Training Program – Easter Seals/ Department of Veterans Affairs– 2011
Honors:
Security Supervisor of the Month Award • 2 Army Achievement Medals • Good Conduct Award
South Korean Presidential Citation Award

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