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The sample below is for a Payroll AdministratorResume. This resume was written by a ResumeMyCareer professional resume writer, and demonstrates how a resume for a Payroll Administrator Candidate should be properly created. Our Certified Professional Resume Writers can assist you in creating a professional document for the job or industry of your choice.

JOHN DOE
123 Main St. • New York, NY 11111
(888) 888-8888 • johndoe123@gmail.com

HUMAN RESOURCES │ PAYROLL ADMINISTRATION
 Experienced, articulate and ambitious HR Generalist with a demonstrated track record of providing high level compensation and benefits administration, employee relations and program strategies for a diverse workforce.
 Highly skilled in leading payroll and program management, new staff on-boarding processes and developing employee engagement strategies to drive morale in a changing landscape.
 Decisive professional with the ability to navigate complex human capital requirements and collaborate with internal business units to identify critical needs for HR infrastructure and program development.
 Proficient with Microsoft Office Suite, Lotus Notes, and SAP.

CORE COMPETENCIES
 Performance Management/Benchmarks
 Workers’ Compensation
 FMLA/ COBRA / OSHA / LOA /EEOC
 Relevant Knowledge of HR Standards/Laws
 Employee On-Boarding/Orientation
 Coach Management on Disciplinary Action
 Compensation and Benefits Programs
 Salary Comparisons and SWOT Analysis
 Manage Incentive/Payroll Programs
 New Hire Paperwork/File Management

PROFESSIONAL HISTORY
Financial Services Officer – ABC Credit Union, Charlotte, NC 2009 – Present
 Provide Financial Service to Members of SECU, and oversee all customer-centric service and support initiatives.
 Accurate process and evaluation of loan applications, and assist in opening new membership accounts and changes to existing accounts.
 Assist members with account inquiries or errors in transactions, and cross and up sell Credit Union services and products.
 Perform phone support, document management, and perform other administrative functions as needed

Operations Technician – ABC, Richmond, VA 2006 – 2009
 Performed operation and support for high speed production equipment, and served as a Quality Star Point Facilitator.
 Communicated PMUSA Total Quality Management Program, Quality Alerts and KPIs to team members, and ensured accurate weekly time submission of team members.
 Maintained and tracked materials using Oracle M.M.S. system.

Sr. Payroll Customer Service Associate – ABC, Charlotte, NC 2005 – 2006
 Provided payroll support for more than 60,000 employees across North America in phone communications SAP environment, responded to customer calls, and effectively processed and calculated tax levies and child support garnishments.
 Utilized statistical data to accurately identify process improvement opportunities and ensured all work orders were resolved within the required Service Level Agreement (SLA).

Human Resources Representative – ABC, Charlotte, NC 2002 – 2005
 Performed Bi-weekly Payroll processing for 300 employees, and assisted in Recruiting and Hiring new personnel.
 Conducted New Hire Orientation, trained on Clarke American’s policies and procedures, and maintained highest level of confidentiality of personnel information.
 Provided key recommendations on HR policies, procedures and programs

Human Resources Service Delivery- Payroll – ABC, Charlotte, NC 1999 – 2000
 Provided assistance to employees with payroll and benefits related issues, and used analytical and problem-solving skills to resolve employee’s escalated issues in a professional and timely manner.
 Processed payroll forms- Profiles, Pay sheets, Termination Reports, State/ Federal W-4s, and Direct Deposit.
 Interpreted First Union’s programs, policies, and guidelines in conjunction with federal law mandates ex: LOA, FMLA, and Workers’ Compensation

EDUCATION/CERTIFICATIONS
B.S., Business Management – North Carolina A&T State University, Greensboro, NC – 1999
Human Resources Certificate (75 hours) – Central Piedmont Community College, Charlotte, NC – 2011

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