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The sample below is for Preventative Maintenance Agreement Sales Representative Resume Sample. This resume was written by a ResumeMyCareer professional resume writer, and demonstrates how a resume for a Preventative Maintenance Agreement Sales Representative Resume Sample should properly be created. Our Certified Professional Resume Writers can assist you in creating a professional document for the job or industry of your choice. A professional resume writing service can significantly increase your changes of securing employment in a quick time manner.

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SALES

Accomplished and dynamic professional, consistently recognized for achieving company goals, effective client relationship management, and ability to develop sales strategies, delivering profitable solutions to attract and maintain accounts and customers, and propel company growth. Efficient and highly motivated with working knowledge of the principles and techniques in selling and customer service and proven ability to work effectively in busy environments with positive results. Strategic thinker and results-oriented recognized ability to handle various organizational functions and lead productive teams in exceeding company goals. A team player with effective interpersonal and communication skills, adept at building productive relationships and building rapport with a diverse set of individuals.

Core Competencies
Client/Account Management • Organizational Leadership • Sales • Negotiation & Representation Skills • HR Function • Staff Training & Development • Customer Service • Bookkeeping • Accounts Receivable • Scheduling

PROFESSIONAL EXPERIENCE

SimplexGrinnell LP, Cranberry Township • PA
Preventative Maintenance Agreement Sales Representative 3/2001 – Present
Assessed customer’s fire alarm, sprinkler, nurse call, communication, and security systems. Provided customer training of NFPA Codes and system functionality. Endorsed solutions to customer needs at all levels of organization. Prepared and maintain sales reporting and provided forecast on future sales. Managed relationships with new and existing customers in 15 counties of OH, WV, & PA. Adapted Acclivus and Dale Carnegie Sales Training to sales appointments and preparation. Supervised and maintained growing current customer base. Provided mentoring and training on new hire out of Toledo, OH
Key Highlights
• Successfully reviewed over $3M of RIF base and adjust pricing of existing customer base for margin improvements.
• Successfully converted warranty contracts into reoccurring revenue with annual contracts through a Six Sigma project.
Systems Integrity Sales Specialist 8/2005 – 3/2009
Provided costing and selling inspection deficiencies for fire alarm, sprinkler, nurse call, and security systems. Planned the installation of devices sold and provided follow-up upon completion. Managed forecasting on future sales. Recorded all inspection reports into deficiency tracking. Maintained deficiency-tracking tool with follow-up phone calls and letters. Developed training documentation for the deficiency tracking system. Established material for sprinkler repair jobs.
Senior Call Center Dispatcher/Customer Service and CRM Trainer 8/2001 – 8/2005
Accomplished continuous troubleshooting of the CRM with Oracle and CRM functional team members. Conducted training to existing employees and new hires on CRM. Prepared and maintained purchase orders for the service department. Supported functional team on regression testing of new implementations. Organized summaries of regression findings for programmers. Managed customer master changes and maintenance. Served as contract administration for warranty contracts and monitoring agreements. Organized and coordinated schedules for 13 to 19 technicians. Evaluated performance reviews of technical staff. Implemented daily operations of accounts receivable. Resolved concerns from customers of ongoing installations and service calls. Managed job costing, billing, and its projects value. Supervised Moves Adds Changes salesmen’s ongoing jobs and billings. Prepared hourly payroll for the service department. Responded to service calls including after hours sprinkler calls. Served as Logistics Coordinator back up.
Key Highlights
• Successfully managed service billings $1.5-2.0M annually and forecast future billings
Operations Administrator 3/2001 – 8/2001
Monitored and released orders for new installations. Coordinated with salesmen and engineers on change orders. Managed Microsoft Access database of ongoing jobs. Updated hourly payroll for the operations department. Evaluated job costing reports and billing for the sales department.

OTHER EXPERIENCES (1990-2001)

Walt Collins Texaco Assistant Manager 6/1990 – 3/2001

EDUCATION AND CREDENTIALS

MS in Leadership and Business Ethics
Duquesne University, Pittsburgh, PA

BA in Business/Communication
Carlow University, Pittsburgh, PA

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