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The sample below is for a Professional Customer Service CV Resume Sample. This resume CV was written by a ResumeMyCareer professional CV resume writer, and demonstrates how a CV resume for an Executive Management CV Resume Sample should properly be created. Our Certified Professional CV Resume Writers can assist you in creating a professional document for the job or industry of your choice.

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CUSTOMER SERVICE

Innovative and experienced Customer Service professional with a proven record of accomplishment in providing call center client service and support. Experienced professional recognized for fostering strong client relationships while leveraging quick and efficient support and service to achieve business success. Promoted numerous times due to phenomenal customer service ensuring quality customer care is maintained. Seek a customer service role where strong staff training experience and unsurpasssed customer service with call center support are held at a premium for an organization poised for growth.

Core Competencies
Customer Service/Support • Foster Strong Customer Relations • Brand Development • Team Trainer
Communications • Call Center Experience • Poised and Professional • Accurate and Dependable

PROFESSIONAL EXPERIENCE
MetroOne Telecommunications, Charlotte • NC 2005 – 2008
Information Operator
Provided phone support for all incoming directory look up requests, able to efficiently and effectively located customer’s required information with minimal wait time. Demonstrated poise and professionalism under fast-paced and deadline-driven environment.
Key Highlights:
• Consistently provided fast and efficient service to business and personal requests and provided numerous address and phone numbers in under 25 seconds.
FedEx, Charlotte • NC 2004 – 2006
Trainer / Facer
Provided staff training and development in support of appropriate and accurate loading of trucks with parcels. Ensured all staff were aware of all safety regulations and proper handling techniques that eliminated damaged parcels or misrouted parcels. Assisted in loading delivery trucks with route specific parcels and ensured proper scanning was maintained so there was minimal misrouted packages that slowed down delivery. Provided all needed reporting to central control of loading status.
Key Highlights:
• Consistently mainted a 1% no scan read and ensured prevention, breakage or box jams during loading process.
UPS, Charlotte • NC 2002 – 2004
Picker / Loader
Ensured all parcels were loaded in the appropriate delivery vehicles. Identified package routing based on lables, removed from the assembly line and loaded into the correct delivery vehicle ensuring on time and no misrouted parcels. Assisted in all parcel delivery truck loading if required.

EDUCATION AND CREDENTIALS

High School Graduate – 2002
West-Mecklenberg High, Charlotte • NC

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