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The sample below is for a Project and Operations Management Resume. This resume was written by a ResumeMyCareer professional resume writer, and demonstrates how a resume for a Project and Operations Management Candidate should be properly created. Our Certified Professional Resume Writers can assist you in creating a professional document for the job or industry of your choice.

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Responsible and highly motivated professional with solid and diverse experience in a variety of fields managing overall operations and optimizing organizational processes. Highly motivated, dependable, and demonstrates professionalism in handling various organizational functions. Innovative and reliable individual with proven ability to achieve organizational goals while displaying effective multi-tasking and time management skills. Excellent analytical skills with keen attention to detail, ability to analyze situations, and research information to develop sound and ethical business solutions. Enthusiastic individual and an excellent communicator fluent in German, Hungarian and proficient in Russian recognized ability to establish and maintain effective working relationships across cross-functional teams and diverse individuals at any levels and build strategic relationships with clients

Core Competencies
Organizational Leadership • Operations Management • Project Coordination • Team Management & Development
• Strategic Planning & Execution • Interdepartmental Collaboration • Sales & Marketing Strategies • Business Development • Strategic Communications • Budget Management


Klett Consulting Group, Arlington, VA 3/2011 – 3/2012
Senior Program Manager
Managed all contractor support to the office of cyber security and communications at the Department of Homeland Security. Developed and maintained integrated project management plans and managed the development of performance metrics related to all activities. Collaborated and coordinated with internal and external stakeholders on communications and cyber incident response. Integrated and effectively leveraged CS&C components’ messaging and outreach efforts. Spearheaded the development and implementation of tactical and strategic Communication Plans for CS&C and its components and specific CS&C initiatives such as the National Cyber Incident Response Plan. Provided strategic guidance on external speaking engagements and explored new stakeholders for senior DHS leadership. Led the development of programmatic presentations, speeches and talking points for a wide range of audiences. Led the effective marketing of DHS communications and cyber security capabilities and products on
• Successfully led the DHS business development initiatives for Klett Consulting Group, a small management consulting company.
• Improved DHS’ image with the media and Congress regarding its communications and cyber security accomplishments.

Booz Allen Hamilton, Herndon, VA 2007 – 2011
Senior Project Manager
Led proposal efforts and marketing campaigns, which increased the firm’s footprint in Federal Government Departments and Agencies. Conducted black hats: SWOT analyses and recommended on go/no-go decisions. Led proposal teams from trigger to submission and conducted storyboards. Developed and managed high performing teams to deliver complex client solutions.

Critical Infrastructure Protection Cyber Security/National Cyber Security Division, Department of Homeland Security
Senior Project Manager
Developed outreach strategies that brought attention to cyber security issues to the 18 Critical Infrastructure and key resources sectors and advised on cyber risks mitigation. Devised strategic plans for international and domestic engagements to promote cyber risk assessments and management methodologies and thereby increasing visibility of client mission and creating additional opportunities for the firm. Managed a team of 15 that analyzed, interpreted, and supported the implementation of national policy on cyber security and infrastructure protection. Planned and executed program budget plans. Built programs, plans, and initiatives that enhance the cyber security and infrastructure protection posture of the Nation. Set milestones and monitored adherence to program master plans and schedules.

National Communications System, Department of Homeland Security
Senior Project Manager
Directed the drafting and implementation of the Communications Sector Specific Plan (CSSP), which serves as the principal guidance for the protection of the United State’s critical communications infrastructure. Managed staff of 20 and annual budgets of over $20 million. Provided both tactical and strategic support to the National Communications System (NCS). Significantly increased the participation of Federal Government stakeholders (membership grew from five to 18) in all critical infrastructure protection activities and strengthened the declining partnership between public and private sector security partners. Built consensus on all CSSP implementation activities among the various NCS branches, government agencies and the communications industry. Managed the development of complex Congressional and Presidential reports.

Ygomi LLC. Washington D.C. 2006 – 2007
Director, Government Affairs
Handled business development. Secured participation in five overseas trade missions. Identified U.S. and overseas government tenders, and initiated contacts with potential new partners e.g. Cingular, Sprint Vodafone, MSV, and T-Mobile. Secured leadership positions in three prestigious government advisory groups and seven trade associations and high-level speaking roles at over 20 conferences, trade shows and international organizations such as APEC, ITU, ISO, etc. to establish Ygomi as a market leader. Handled public and government relations. Established and cultivated strong relationship with customers, government, industry/trade associations, standards bodies, and the media to gain recognition and support for the new technologies, approaches and business models for a start-up company. Analyzed legislative and regulatory developments to determine applicable risks to Ygomi. Filed comments at the FCC and provided input into legislation, which hastened Ygomi’s technology deployment.

U.S. Department of Commerce (DOC), Washington D.C 1998 – 2006
Senior International Trade Specialist, International Trade Administration
Initiated and orchestrated bilateral meetings between high-level U.S. and foreign government officials affording U.S. IT and Communications companies’ high-visibility fora in which they successfully addressed market access issues. Secured international licenses in overseas telecommunications markets for U.S. companies utilizing the Department’s advocacy process. Served as the primary technical and regional expert for the USG in numerous trade negotiations such as Russia’s accession to the World Trade Organization, and the U.S-Thai Free Trade Agreement. Represented the mission and interest of the International Trade Administration and US businesses in various multilateral and bilateral ICT working groups such as the APEC-TEL, the U.S. – India ICT Working Group and the U.S. – Russia ICT Working Group. Provided critical information about international Information and Communications Technologies (ICT) markets and targeted marketing services to U.S. companies. Organized and led trade missions to boost sales and international expansion for participating U.S. companies. Missions resulted in over $300 million export sales of U.S. IT and telecommunications equipment and services. Wrote and published extensive market analyses on the telecommunications markets of Central and Eastern Europe and the fixed wireless broadband markets worldwide, which fostered trade development.

McLean, Virginia 1997 – 1998
National Security Analyst, Science Application International Corporation (SAIC)
Provided headquarters for U.S. Army Europe (USAREUR/7A) with in depth analyses on the political and economic landscape of countries in Central and Eastern Europe, the former Soviet Union and Africa. Supported USAREUR/7A’s planning and implementation of joint military activities and security-related events in the aforementioned regions.

Central and East European Law Initiative (CEELI), Washington DC 1995 – 1997
Program Manager, American Bar Association
Served as a program manager for ABA’s rule of law initiative in various CEE and NIS countries to provide technical assistance on a wide range of issues including: judicial independence and effective judicial ethics regimes; increasing access to justice; reforming legislation and legal institutions in countries striving for European Union accession; and reforming law schools. Recruited numerous pro bono U.S. legal experts to Armenia, Ukraine, Georgia and other CEE and NIS countries and oversaw all aspects of their deployment to the region. Devised effective engagement strategies with local legal institutions by leveraging regional expertise.

Assoc MA, International Political Economy, 1995
The American University (AU), Washington DC

BA, Political Science, 1992
Colorado State University (CSU), Fort Collins, CO

Project Management Professional


Women in International Trade
Project Management Institute
Washington International Trade Association

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