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The sample below is for Property Manager and Research Analyst Resume Sample. This resume was written by a ResumeMyCareer professional resume writer, and demonstrates how a resume for a Property Manager and Research Analyst Resume Sample should properly be created. Our Certified Professional Resume Writers can assist you in creating a professional document for the job or industry of your choice. A professional resume writing service can significantly increase your changes of securing employment in a quick time manner.

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BUSINESS RELATIONS/MANAGEMENT

Accomplished and dynamic professional eager to contribute management and operational expertise towards supporting the organization in driving business growth and increasing bottom-line profits as a key team member with an extensive experience and recognized success in effective implementation of technical operations and processes to increase productivity of the team. Highly motivated, dependable, and demonstrates professionalism in handling various organizational functions. Innovative and reliable individual with proven ability to achieve organizational goals while displaying effective multi-tasking and time management skills. Excellent analytical skills with keen attention to detail, ability to analyze situations, and research information to develop sound and ethical business solutions. Enthusiastic individual and an excellent communicator, recognized ability to establish and maintain effective working relationships across cross-functional teams and diverse individuals at any levels and build strategic relationships with clients

Core Competencies
Organizational Leadership • Operations Management • Sales • Team Management & Development • Customer Service •
HR & Administrative Functions • Staff Training & Development • Account Management • Client Relations Management

PROFESSIONAL EXPERIENCE
KS Property Management, Baltimore MD 2/2012 – Present
Property Manager
Established rental rate by surveying local rental rates, calculating overhead costs, depreciation, taxes, and profit goals. Attracted tenants by advertising vacancies, obtaining referrals from current tenants, explaining advantages of location and services and showing units. Maintained property by investigating and resolving tenant complaints, enforcing rules of occupancy, inspecting vacant units and completing repairs, planning renovations and contracting with landscaping services. Accomplished financial objectives by collecting rents, paying bills, forecasting requirements, preparing an annual budget, scheduling expenditures, analyzing variances and initiating corrective action. Hired, removed and supervised of employees handling operation and maintenance of the rental unit.
Morgan State University, Baltimore MD 6/2011- 12/2011
SAT Math Test Instructor
Provided one on one tutorial sessions to students in the area of algebra I & II, geometry, and statistics. Created daily lesson plans and assignments for students to complete. Conducted comprehensive assessments to determine the progress of students learning. .Planned and conducted activities for a balanced program of instruction, demonstration, and work time that provides students with opportunities to observe, question, and investigate. Created and conducted learning groups to meet academic, intellectual and social student needs. Designed and implemented behavior plans and monitored progress. Instructed students individually and in groups, using various teaching methods such as lectures, discussions, and demonstrations.
Costar Group Inc. White Marsh MD 8/2008– 4/2011
Research Analyst
Conducted phone interviews with clients to ensure all listings are accurate in the database. Assisted clients with products inquiries during update process. Managed database of commercial real estate inventory for lease and sale listings, lease comps, sale comps, and tenant data. Performed analysis and reviewed client information, markets data, and competitor positioning. Created news stories on breaking commercial real estate news through research.
HSBC Bank N.A White Marsh MD 12/2004 – 8/2008
Supervisor
Managed and directed a team of 50 employees, conducted daily monitoring and provided support to ensure excellent customer service is provided at all times. Handled customer complaints and escalated calls. Researched and resolved customer payment issues. Enforced quality assurance practices, monitored and reviewed customer calls upon receipt of customer complaints. Developed and revised training materials for new and existing policies. Conducted training sessions to both new and existing employees on company updates.
Retention Representative
Received inbound retention/customer service calls from customers requesting to close their accounts. Responded to customer complaints in a professional manner, attempted to resolve complaints successfully in accordance with established guidelines in order to prevent account from closing. Escalated unresolved complaints in a timely and effective manner, in accordance with escalation guidelines. Negotiated lower annual percentage rates to qualified customer accounts. Saved customers from disconnecting service, presented benefits of products and services on all calls.
Customer Service Representative I
Received high volume of incoming phone calls and responded to inquiries regarding customers account ensuring high quality service is provided at all times. Performed up selling of enhancement products to qualified card members.
Maintained productivity to meet monthly goals.

EDUCATION AND CREDENTIALS

Bachelors of Science in Economics, 5/2012
Morgan State University

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