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Quality & Process Improvement Management

Project Management…….Health Outcomes Management…….Solutions Expertise…….Delivers Results
Highly experienced nursing professional seeking to leverage extensive quality and process improvement expertise, and Project Management initiatives, as well as a 15-year track record of research, clinical and leadership into a Quality/Process Improvement role within the healthcare industry. Detail-oriented and proactive problem resolutions expert, able to provide business needs solutions and solve challenging issues with innovative and business oriented solutions. Known for building strong rapport with both colleagues and customers, delivering customer-centric quality improvement strategies. Proficient in MS Office Suite.

Key strengths:

 Leadership
 Project Management
 Improvement Strategies
 Strategic Development
 Communications
 Data Analysis
 Account Management
 Training/Mentor
 Medical Writing
 Clinical Operations
 Disease Management
 Problem Resolutions
________________________________________

PROFESSIONAL EXPERIENCE
Director, Scientific Affairs – Onset Dermatologics, Providence, RI 2011 to Present
 Develop and implement strategic and innovative clinical research programs, and successfully establish and monitor quality assurance relative to scientific processes.
 Provide leadership and guidance to project teams that accomplish time, cost, and quality objectives.
 Research and conduct data analysis that delivers actionable research reports, and initiate and manage staff training programs.

Director, Global Medical Affairs Operations – Stiefel, a GSK Co. RTP, NC 2008 to 2011
Promoted from Associate Director of Global Medical Sciences role overseeing medical information services.
 Strategically developed and implemented operational processes for global department during corporate integration.
 Directed large matrix teams in strategic corporate initiatives, and improved quality and efficiency of research, publication, and project team processes, and performed data analysis for specific research outcomes.

Director of Medical Marketing – CollaGenex Pharmaceuticals, Newtown, PA 2007 to 2008
 Led critical post market product study development planning and execution.
 Developed and implemented strategic medical and scientific communications, and created and delivered product and scientific training, and public relations support.

Associate Director of Clinical Research – Stiefel Research Institute. RTP, NC 2006 to 2007
 Oversaw all operational processes of Phase II through Phase IV research programs.
 Led diverse global research teams, and strategically developed business initiatives resulting in cost reduction initiatives, and improved efficiency.
 Oversaw all quality assurance research activities, and managed CROs and vendors.

Senior Manager of Clinical Affairs – CollaGenex Pharmaceuticals, Newtown, PA 2001 to 2006
Promoted from Manager of Clinical Affairs position.
 Put together, developed and managed national Clinical Liaison team responsible for successful product launch support.
 Created product development and publication strategies, and led national advisory board meetings.

Account Executive, Heritage Information Systems, Richmond, VA 2001
 Directed technical teams that produced clinical audit and management tools for public and private health insurance claims systems, and produced effective responses to public/private request for proposal that led to business expansion.
 Managed diverse accounts including Medicaid, Federal Bureau of Investigation (FBI), and BCBS

Manager, Clinical Development -Ferndale Laboratoires, Inc., Ferndale, MI 1997 to 2000
Promoted from Project Manager position.
 Managed clinical reasearch programs and oversaw budget and regulatory compliance.
 Tracked and informed project teams of patient accrual and study progress, and evaluated and analyzed clinical data.
 Achieved project completion ahead of projected target dates.

Senior Wound Care Consultant – TeamCare Pharmacy, Richmond, VA 1996 to 1997
Promoted from regional consultant position.
 Managed east coast clinical team in specialized wound care market, and successfully designed and produced clinical education tools.
 Responsible for regional market research, clinical training, business plan development, and budgets.
Early Career:
Assistant Director of Nursing/Staff Development Coordinator – The Meadows Nursing Center, Goochland, VA.
RN/Charge Nurse -Edwin Shaw Rehabilitation Hospital, Akron, OH.

EDUCATION
University of North Carolina, Chapel Hill, NC (Currently pursuing – GPA: 3.9/4.0)
M.S., Nursing – Health Care Systems/Outcomes Management

RN – Blue Ridge College, Weyers Cave, VA
Graduated Summa cum Laude. GPA: 3.9/4.0.
Student Ambassador and President of Phi Theta Kappa

Practical Nursing Program -Massanutten Technical Center, Harrisonburg, VA
Graduated third in class. Class Recorder. Recognized at the state level for public speaking skills.

ADVANCED TRAINING AND CERTIFICATIONS
Certified Medical Publication Professional (CMPP),
International Society of Medical Publication Professionals (ISMPP) (2010)

Investigator Initiated Trials, ExL Pharma, Miami, FL (2008)
Medical Liaison Management Training, Scientific Advantage, Bridgewater, NJ (2005)
Clinical Research Associate (CRA), Drug Information Association (DIA), San Francisco, CA (2002)
Leadership Development Training, Pioneering Management Principles, Detroit, MI (2000)
Certified Wound Care Nurse (CWCN), Wound, Ostomy, and Continence Nurses (WOCN) Society (1998)

Honors / Licensure

Integration Team Leader – Stiefel, a GSK company, appointed role. (2009 – 2011)
Honored Member – Who’s Who Registry of Executives and Professionals (2007-2008 editions)
Education Committee Chair – Virginia Pressure Ulcer Resource Team, appointed role. (1997 – 2001)
Corporate Task Force member – TeamCare Pharmacy, appointed role. (1997)
Ethics Team – Edwin Shaw Hospital, appointed role. (1994 – 1995)

Registered Nurse (RN) license in North Carolina – valid through April 2013 and eligible for renewal

Publications

Eaglstein W, Cash K, Corcoran G. Challenges Encountered in Dermatologic Drug Development. Actas Dermosifiliogr. 2009; 100: Supl. 1:86-91

Tetterton, M., Parham, I., Coogle, C., Cash, K., et al. The development of an educational collaborative to address comprehensive pressure ulcer prevention and treatment. Gerontology & Geriatrics Education. Volume 24, Number 3; 2004.

Schleicher, S, Cash, K. Incontinent patients: maintaining skin integrity in the most difficult cases. ECPN. 1999.

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