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REAL ESTATE

Accomplished and dynamic professional, consistently recognized for achieving company goals, effective client relationship management, and ability to develop sales and marketing strategies, delivering profitable solutions to attract and maintain accounts and customers, and propel company growth. Efficient and highly motivated with working knowledge of the principles and techniques in selling and customer service and proven ability to work effectively in busy environments with positive results. Strategic thinker and results-oriented recognized ability to handle various organizational functions and lead productive teams in exceeding company goals. Excellent analytical skills with keen attention to detail, ability to analyze situations, and research information to develop sound and ethical business solutions. A team player with effective interpersonal and communication skills, adept at building productive relationships and building rapport with a diverse set of individuals.

Core Competencies
Account Management • Organizational Leadership • Sales & Marketing • Negotiation & Representation Skills
Strategic Planning & Implementation • Client Relations Management • Customer Service • Business Development

PROFESSIONAL EXPERIENCE\

RE/MAX Realty Group / Realty USA / Hilbert Realty 2000 – Present
Sales Associate
Handled subdivision sales of new homes for family business. Established and implemented marketing and advertising strategies. Assisted customers in home building process. Completed contracts, addendums, showed homes to clients and maintained website. Priced home plans and performed quarterly cost comparisons. Collaborated with mortgage bankers, architects, subcontractors, realtors, suppliers and home inspectors. Selected floor plans and completed selections for model and spec homes. Conducted market research appropriate to customer needs and requirements. Delivered customer services to property buyers and sellers. Conducted research on competitor performance. Developed and implemented sales strategies in achieving real estate sales targets. Established relationships with key real estate brokers, agents and managers. Integrated best practices in delivering customer needs in real estate business. Ensured compliance of all real estate laws, regulations and controls.
KeyHighlights:
• RE/MAX Exec Club Award and 100% Club Award.
• Received Sales Master Award.

Salomon Smith Barney 1995 – 2000
Administrative Associate
Served as receptionist, handled multiple phone lines and maintained client financial accounts. Opened accounts, performed fund transfer and quoted stocks. Gathered and compiled data for annual reviews. Provided office operations support such as preparing and composing confidential correspondence, receiving and screening telephone calls and visitors, and screening and prioritizing mail. Executed and coordinated office operations such as meetings, conferences, workshops and special events.

Neurology Associates 1992 – 1995
Medical Secretary
Managed multiple phone lines, handled insurance referrals and verification. Performed coding and reviewed patient charts. Scheduled patient appointments, lab work and medical tests. Compiled, recorded and maintained medical charts, reports and correspondence. Received and routed messages and documents such as laboratory results to appropriate staff. Interviewed patients in order to complete documents, case histories, and forms such as intake and insurance forms.

OTHER EXPERIENCES (1987 – 1992)

North Rochester Family Medicine Position Held 1989 – 1992
Genesee Hospital Unit Secretary (Surgical Floor) 1987 – 1988

EDUCATION AND CREDENTIALS

N.Y.S. Real Estate Licensing Course, 7/2000

High School Graduate
R L Thomas High School, Webster, NY

Annual Real Estate Continuing Education Classes

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