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The sample below is for a Retail and Business Banking Executive CV Resume Sample. This resume CV was written by a ResumeMyCareer professional CV resume writer, and demonstrates how a CV resume for an Executive Management CV Resume Sample should properly be created. Our Certified Professional CV Resume Writers can assist you in creating a professional document for the job or industry of your choice.

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Retail & Business Banking Executive

Results-oriented senior management professional with the reputation of a goal-oriented visionary and articulate communicator. Effective in deNovo expansion, reorganizing and strengthening small business operations, expert in retail operations, sales, and compliance that maximizes performance and profitability. Respond to financial and operational challenges, driving customer growth, and delivery of sales goals, with confidence, determination, and focus. Fluent in English and Spanish.

CORE STRENGTHS

 Retail Business Strategy
 Change Management
 Negotiations/Acquisitions
 DeNovo Expertise
 Client Relations
 Communications
 Staff Training/Mentor
 Financial Budgeting
 Performa Analysis
 Gap Performance

PROFESSIONAL EXPERIENCE
Banco Popular/North America, Chicago, IL 1994-2011
Vice President/Regional Manager – 2003 to 2011
Branch Manager – 1996 to 2003
Teller Operations Manager – 1994 to 1996
 Regional Manager directing 22 branches with more than 2000 retail employees and portfolio of $1.2B in assets.
 Led and coached 22 branch managers, and 3 small business banking specialists that assisted in all aspects of day-to-day business goals, and ensured those goals and targets were met and exceeded for sales performance, operational efficiency, and best-in-class customer service delivery.
 Initiated Mystery Shop and innovative customer acquisition programs that brought in additional revenue, and market branding, and customer loyalty.
 Oversaw small business loans for up to $1M in revenues, and portfolios of $34.5MM build up over 5-year period, since program implementation.
 Aggressively grew consumer loan portfolio 9.4 % year-over-year that consisted of $36.5MM, and booked $28K per month, per branch, excluding Real Estate division.
 Enhanced lost cost deposits by 11% or $25M year-over-year by financial center achievements in revenue and service consistency in sales strategy and integration of sales activities.
 Achieved investment sales of $15MM, a 131% growth rate each year, and ranked Top 10 nationally in Sales and Fee Income Generation, and led 14 licensed Sales Bankers within region.
 Continuously reviewed region’s results to budget and expected sales goals, and provided presentations to management (for goals, growth and retention).
 Collaborated with internal partners such as Marketing, Commercial Banking, Middle Market, Cash Management and Treasury across the organization to drive business results..
 Enhanced Operational efficiency by coaching team adherence to compliance standards.
 Partnered with Bank at Work Relationship Managers for Bank at Work onsite events and customer acquisition.
 Utilized JD Powers measurements metrics to align clients to targeted markets
 Developed Consumer Lending Credit Builder Product generating an increase of 45% in loan applications nationally with additional increase in low cost deposits pledged as collateral and CRA recognized.
 As Branch Manager, oversaw staff of 10 employees, and successfully grew business goals by maximizing customer service satisfaction, deposit growth, consumer loan growth, fee income and profitability at medium sized branch consisting of $86M in assets.
 Coached and cross-sold activities leading to increased deposits of $10M between 2000 and 2001.

Early Career
Banco Popular North America, Chicago IL, AVP, Branch Manager 1996-2003
Banco Popular Northa America Chicago, IL Teller Operations Manager 1994-1996
Pioneer Bank & Trust, Lane Financial Group Small Business Development Officer 1992- 1994

EDUCATION
Retail School of Management, ABA – University of Madison, WI
National Credit Consumer Credit School, ABA – University of Norman OK

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