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The sample below is for a Retail Operations Management Resume Sample. This resume was written by a ResumeMyCareer professional resume writer, and demonstrates how a resume for a Retail Operations Management Resume Sample should properly be created. Our Certified Professional Resume Writers can assist you in creating a professional document for the job or industry of your choice. A professional resume writing service can significantly increase your changes of securing employment in a quick time manner.

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RETAIL OPERATIONS MANAGEMENT

Results focused and dynamic professional, with comprehensive background leading all aspects of retail operations including merchandising, sales, customer service, inventory, purchasing, and process improvements. Growth-oriented, combined with strong industry knowledge, business acumen, and interpersonal skills to keep managed stores profitable. Recognized for effective ability in monitoring all store cost controls, adept in overseeing store compliance with standard operation policy and procedures to limit loss of company assets and shrink. Proactive and a perceptive leader with excellent interpersonal and communication skills, experienced in working with different personalities including clients and vendors as well as working on own initiative.

Core Competencies
Operations Management • Business Development • Strategic Planning & Development • Client & Vendor Relations
Sales • Finance & Budgeting • Purchasing & Inventory • Cost Management • Staff Development & Training

PROFESSIONAL EXPERIENCE

Best Buy, Inc. • Wauwatosa, WI 10/2004 – Present
Operations Manager
Oversee all aspects of store operations with emphasis on driving customer loyalty, revenue and margin. Manage customer service and processing areas; provide authorization and resolution on customer issues. Supervise employees, and assist other managers with time and attendance issues, and providing corrective action as needed.
Key Highlight:
• Successfully managed the grand opening of Menomonee Falls branch in 2005, and relocation of Mayfair in 2006.

Chemtool, Inc. • Crystal Lake, IL 01/1998 – 06/2000
Purchasing Manager
Negotiated pricing and purchased materials and supplies required for company operations. Hired and trained department staff, developed entry-level clerks into qualified purchasing professionals.
Key Highlights:
• Centralized control of purchasing at the corporate level for three facilities, and developed procedures for integrating new operations into the company’s corporate purchasing program.
• Systematically converted masses of random pricing and vendor data into one cohesive pricing database.

OTHER RELEVANT EXPERIENCES
Schenker International, Inc. • Bensenville, IL 04/1996 – 01/1998
Project Coordinator
• Automated departmental functions and streamlined workflow processes, which increased productivity, enhanced customer responsiveness, and increased accuracy of work.

Henri Studio, Inc. • Wauconda, IL 08/1984 – 1996
Purchasing Manager
• Sourced new vendor and negotiated product cost and contract terms that resulted in cost reductions and contract terms to ensure cash flow in line with corporate objectives.

EDUCATION AND CREDENTIALS

Bachelors of Art in Global Studies; Global Management Track
Dean’s Lister; GPA of 3.80
University of Wisconsin – Milwaukee, WI

COMPUTER SKILLS
Microsoft Office Suite: Word, Excel, PowerPoint; Customized Purchasing Systems

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