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The sample below is for a Route Delivery and Customer Service Resume Sample. This resume was written by a ResumeMyCareer professional resume writer, and demonstrates how a resume for a Route Delivery and Customer Service Resume Sample should properly be created. Our Certified Professional Resume Writers can assist you in creating a professional document for the job or industry of your choice. A professional resume writing service can significantly increase your changes of securing employment in a quick time manner.

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ROUTE DELIVERY / CUSTOMER SERVICE

Dynamic and goal-oriented professional with extensive experience in managing a customer-driven and dynamic industry with positive results, with exposure to automotive operations management, sales, client relationship, account management and excellent customer service skills. Strategic thinker and effective decision-maker recognized for ability to support productive teams and meet operations and customer service goals while ensuring execution of all quality and corporate operations policies. A team player with effective interpersonal and communication skills, adept at building productive relationships and building rapport with a diverse set of individuals.

Core Competencies
Customer Service • Client Relationship Management • Operations Management • Account Management
Process Improvement • Staff Training & Development • Administrative Functions • Team Coordination

PROFESSIONAL EXPERIENCE

ButterKrust Bakery • Chantilly, VA 09/2010 – Present
Route Delivery / Customer Service
Provide excellent customer service while ensuring timely and sufficient delivery of company products. Handle merchandising, and build long-term customer relationships.
• Liaise with customers to promote product displays in their stores; suggest information about other products and services.

Charlottesville Power Equipment • Charlottesville, VA 07/2009 – 09/2010
Service Writer
Managed customer requests, concerns, and equipment. Determine automotive problems and services through customer’s description of symptoms.
• Handled documentation and delegation of warranty work with the manufacturing department.

Jones Auto Parts • Madison, VA 11/2008 – 07/2009
Customer Service
Interacted with customers to answer questions and address issues. Identified and resolved a wide range of automotive failures and inconsistencies.
• Completed transactions and communicated with service technicians.

J.A Swan Lawn and Garden • Culpeper, VA 06/2005 – 11/2008
Customer Service / Sales
Handled online ordering of parts, and ensured availability of stocks for the customer. Coordinated with customers in promoting lawn equipment and provided assistance in sourcing financing of major equipment.

Advance Auto Parts • Louisa, VA 06/2003 – 05/2005
Manager / Customer Service
Supervised 8 to 15 people in satisfying the customers through determining the problems with their vehicles and repairing them in a timely and cost-effective manner.
• Monitored and maintained inventory, and ensure sufficient storage of stocks.

EDUCATION & CREDENTIALS

Ashford University – Clinton, IA
Major in Social & Criminal Justice (GPA of 3.55)
Minor in Finance and Sociology (GPA of 3.00)

Louisa County High School – Mineral, VA
Secondary Diploma, 1980 – 1984

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