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Accomplished and dynamic professional eager to contribute management and operational expertise towards supporting the organization in driving business growth and increasing bottom-line profits as a key team member with an extensive experience and recognized success in effective implementation of technical operations and processes to increase productivity of the team. A highly dedicated individual and a proven leader with documented success in progressively dynamic and challenging positions, with working knowledge of the principles and techniques of effective supervision. Strategic thinker and results-oriented recognized ability to handle various organizational functions and lead productive teams in exceeding company goals. A team player with effective interpersonal and communication skills, adept at building productive relationships and building rapport with a diverse set of individuals.
Organizational Leadership • Travel Planning & Coordination • Staff Training & Development • Operations Management • Team Management • Database Management • Accounts Receivable/Payable • Purchasing • Client Relations Management • Scheduling • Strategic Planning & Implementation • Inventory Management
Alpert Executive Search, Inc. – New York • NY 7/2010 – Present
Performed office management for three Recruiters and provided support to the CEO. Managed over 10 thousand confidential files. Prepared invoices, gathered accounts receivable, performed large bank deposits and handled petty cash. Processed travel arrangements, managed calendar entries such as meeting schedules and other reservations. Located and purchased low cost office supplies. Assisted CEO in managing hundreds of emails via company website. Accomplished personal tasks and errands as delegated by CEO. Organized office operations and procedures. Planned and organized out of office conferences for staff. Reviewed resumes and conducted reference checks on applicants.
Clear Look Cleaning Service – New York • NY 2/2007 – 1/2010
Provided administrative support to the CEO. Managed calendar entries, coordinated meetings, and multiple projects simultaneously. Prepared schedule for 15 employees and handled payroll distribution. Participated In developing marketing strategies for company expansion. Purchased office and cleaning supplies through various vendors. Maintained office inventory and equipment, monitored stock to determine inventory level. Anticipated needed supplies, processed ordering of supplies and created schedules for equipment service and repairs.
HIP Mental Health Services – Brooklyn • NY 4/2005 – 5/2008
Secretary Coordinator/ Executive Assistant
Administered all special projects for three management teams. Delegated duties to five support staff and provided training to temporary staff. Managed phone activity including screening and directing calls. Evaluated patient coverage and collected co-pay. Organized office functions including conferences and pharmaceutical luncheons. Distributed mails to employees and organized outgoing mail or packages.
HIP Mental Health Services – New York • NY 12/2002 – 5/2005
Receptionist/ Administrative Assistant
Broadcasted through PABX all patients to be seen in the clinic. Managed all incoming calls. Disseminated information and pre-admission forms to new patients. Collected co-payments to be forwarded to the Center Manager. Handled charts for continuing patients. Maintained confidentiality of personal and financial information. Ensured availability of treatment information by filing and retrieving patient records.
EDUCATION AND CREDENTIALS
BS Business Management, on going
AAS Business Administration, 12/2011
Monroe College, Bronx NY