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Dedicated and accomplished law enforcement professional with specialized knowledge, and achievement in areas of security management and public safety. Excellent analytical skills with keen attention to detail, with ability to prepare overall security plan and managed the security operations of the organization. Highly dependable in effectively managing, implementing, and reviewing various standards and security operation programs in the organization to ensure a safe environment for both the visitors as well as the employees. Experienced and disciplined leader at guiding, influencing, and empowering others to maintain law and order with a proven capacity to assist diverse populations, and ability to perform under pressure and stay calm in emergency conditions. Enthusiastic individual and an excellent communicator, recognized ability to establish and maintain effective working relationships across cross-functional teams and diverse individuals at any levels and build strategic relationships with clients.
Organizational Leadership • Crisis Intervention • Procedural Compliance • Policing • Public Safety • Threat Assessment • Security Assessment • Security Planning • Customer Service • Crime Prevention
DVI Services/Covenant Security 4/2009 – Present
Provided transportation security service to airport authorities. Conducted security screening to airport personnel. Provided clearance and personnel escort to airport property. Monitored and authorized entrance and departure of employees, visitors, and other persons. Responded to alarms and investigate disturbances. Operated detecting devices to screen individuals and prevent passage of prohibited articles. Escorted or operated motor vehicle to transport individuals to specified locations and to provide personal protection. Circulated among visitors, patrons, and employees to preserve order and protect property. Completed written reports as well as prove continuous efforts to streamline and speed up the security process while not compromising safety.
USA Security and Associated 9/2007 – 4/2009
Conducted personnel screening on cargo areas. Inspected delivery and service vehicles for clearance. Provided patrol services to airport property. Assisted any persons in building or on grounds needing directions. Escorted people/property to desired destination when safety of property or persons is a concern. Responded to alarms and dispatched calls. Prevented unauthorized access to restricted areas. Answered questions from the public about access to the airfield and directed individual to proper authorities. Conducted physical check on objects, persons and vehicles entering the airport. Provided good customer service to airport patrons.
Gift of Love (Self Employed) 12/2002 – 9/2007
Provided personal nursing services and in house care to individuals of any age with special needs. Assisted patients with personal care. Monitored and evaluated care and services provided to individuals. Provided teaching/ counseling to individuals and families in line with patients nursing care plan. Formulated a plan for the nursing care function.
Spherion Temp Services 1/2002 – 10/2002
Customer Service Assistant
Assisted in placement of temporary staff. Conducted review on the requisition of temporary staff. Handled client inquiries and complaints, ensuring resolution are provided in a timely manner to ensure satisfaction. Ensured high level of customer service by following up with customers.
OTHER RELEVANT EXPERIENCE (2001-2002)
Days Inn Main Gate West Front Desk Agent 5/2001 – 1/2002
H&R Block Receptionist 1/2001 – 6/2001
EDUCATION AND CREDENTIALS
Class G Security License-CNA Certification
Lake-Sumter Community College
State License Class D Security Officer
RG Security Training