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SENIOR CONTRACT ADMINISTRATOR

Dynamic and goal oriented professional with extensive experience in managing worldwide contracts involving new business, upgrades, and renewals. Recognized for achieving company goals, and ability to develop contract administration strategies, and propel company growth. Excels in organizational planning. Delivers excellence in administration, customer service, as well as client relations, able to handle difficult situations with professionalism and integrity. Proactive with excellent interpersonal and communication skills, experienced in working with different personalities including clients and vendors as well as working on own initiative.

Core Competencies
Business Development • Account Management • Sales Strategies • Customer Service • Negotiations
Project Management • Client Relationship Management • Revenue Growth • Administrative Functions

PROFESSIONAL EXPERIENCE

Skillsoft Corporation • Nashua, NH 07/2000 – 01/2013
Royalty Analyst, 2004 – 2013
Manage processing of all royalty payments worldwide, and collaborate with GL to provide accurate accrual for each month and quarter. Coordinated with Order Admin group for accuracy of all outgoing orders.
• Involved in the design of new automated royalty system.
• Received three Certifications of Excellence for outstanding team play.

Senior Contract Administrator, 2000 – 2004
Handled worldwide contracts involving new business, upgrades, and renewals. Prepared invoice against all entered contracts and revenue plans with standard GAAP practices.
• Managed tracking packages for audits; monitored and reported all contract commitments, obligations and special

Parametric Technology Corporation • Needham, MA 09/1998 – 07/2000
Corporate Contract Administrator, 1999 – 2000
Order Admin, 1998 – 1999
Assisted the Director in implementing new policies and procedures. Administered third party royalty vendors and implemented corporate agreements, policies and procedures to ensure better processing.
• Prepared quarterly summary of royalties paid; validated and audited data to track royalty products.
• Trained sales force on impact of royalties
• Achieved two Certificates of Excellence for outstanding team play.

BankBoston • Waltham, MA 09/1989 – 09/1998
Branch Teller / Sales & Service Associate
Performed Acting Manager duties. Controlled branch cash, shipments, transfers, negotiable items and audits. Facilitated training for new employees.

EDUCATION AND CREDENTIALS

Middlesex Community College – Lowell, MA
Associate of Science in Business Administration, 1998
Certificate in Computer Applications, 1997 – 1999

Fitchburg State College – Fitchburg, MA
Business Administration, 1992 – 1994

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