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SENIOR TRAINING COORDINATOR

Responsible and highly motivated professional with solid and diverse experience as training coordinator, managing overall operations and optimizing organizational processes. Highly motivated, dependable, and demonstrates professionalism in handling various organizational functions. Innovative and reliable individual with proven ability to achieve organizational goals while displaying effective multi-tasking and time management skills. Excellent analytical skills with keen attention to detail, ability to analyze situations, and provide excellent customer service to develop sound and ethical business solutions. Enthusiastic individual and an excellent communicator, recognized ability to establish and maintain effective working relationships across cross-functional teams and diverse individuals at any levels and build strategic relationships with clients.

Core Competencies
Organizational Leadership • Training Coordination • Project Coordination • Staff Management • Budgeting
Client Relations • Interdepartmental Collaboration • Strategic Communications • Administrative Functions
Vendor Relations • Process Improvement • Inventory Management • Planning/Scheduling • Customer Relations

PROFESSIONAL EXPERIENCE

Pearson Education, Upper Saddle River • NJ 2007 – Present
Senior Training Coordinator
Coordinated with outside vendors to schedule and implement training. Compiled monthly training information to coordinate new training to all employees. Tracked all ongoing and past training including number of registrants, instructor, and phone and material costs on a monthly basis. Conducted weekly mailings to registrants included for upcoming training that requires material. Ensured all training is recorded on the LMS system and created web pages to post training on the People Development Network website. Cleared recordings using Audacity and post mp3 files on the website for employee access. Processed and posted invoices from vendors to track department’s budget.

Case Concepts, International, Upper Nyack • NY 2006 – 2007
Executive Assistant
Prepared freight documentation for international and domestic deliveries as well as monthly inventory counts for reconciliation with accounting. Coordinated with Asian factories, brokers and trucking companies to ensure timely deliveries. Created monthly production updates for all warehouse customers. Handled negotiation for pricing and coordinated shipments coming from warehouse with trucking companies. Forecasted and maintained warehouse inventory for customers. Monitored all shipments coming in from Asian factories, ensured smooth delivery to customers and warehouses located throughout the US and European market.

Wyeth Pharmaceuticals, Pearl River • NY 1998 – 2006
Maintenance Coordinator/Administrative Assistant (Engineering and Maintenance Operations Department) Scheduled and coordinated corrective and preventive maintenance with contractors and service providers. Coordinated with directors, managers, engineers, supervisors and labor force to track work order completion. Handled request for quotes to contractors and created follow-up on purchase orders. Created and implemented contractor-tracking template to identify vital information for annual forecasting workload. Created and presented metrics to management to analyze efficiency. Served as departmental training coordinator.
KeyHighlights:
• Assisted in reducing department work order backlog by 15%.
• Reduced outstanding preventive maintenance job orders by 20% to preclude any adverse product impact.
• Increased customer satisfaction by allocating appropriate manpower for timely work order completion.

OTHER RELEVANT EXPERIENCES (1987-1998)

Wyeth Pharmaceuticals, Pearl River • NY Technical Assistant/Administrative Assistant 1990 – 1998

Ampex Corporation, Allendale • NJ Sales Assistant/Training Coordinator 1988 – 1989

Pioneer Communications, Upper Saddle River • NJ Administrative Assistant 1987 – 1988

EDUCATION AND CREDENTIALS

Intensive Secretarial Program
Berkeley College – Waldwick, NJ

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