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The sample below is for a Service Manager, Expansion Markets Resume. This resume was written by a ResumeMyCareer professional resume writer, and demonstrates how a resume for a Service Manager, Expansion Markets Candidate should be properly created. Our Certified Professional Resume Writers can assist you in creating a professional document for the job or industry of your choice.

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Dynamic, high-energy and results-driven Sales and Operations Manager with a demonstrated track record of leading strategic client relationship management, program/product development and exceptional sales Recognized leader and motivator with a history of leading double-digit revenue growth and uncovering niche market opportunities. Influential communicator and incomparable client service and support with the ability to gain the trust, cooperation and commitment of key decision makers; develop sales, marketing and product portfolios that differentiate offerings from the competition.

Core Competencies
Business Development • Sales & Marketing • Brand Development • Vendor Relations
Customer Relations • Operations Improvement • Profit & Volume Growth • Inside Marketing Plans
Market Trends • Forecasting • Negotiation • Team Leadership • Strategic Analysis • Communications
Mentoring • Analysis & Planning • Budget Development & Adherence • Business Analysis • Process Streamlining

First Citizens Bank, Century City• CA 2010 – Present
Service Manager, Expansion Markets
Provide complete leadership and support, overseeing all branch sales and service initiatives. Ensure complete operational integrity of the branch is maintained and all current regulatory compliance is adhered. Perform consistent monitoring of internal controls and all state and federal regulations and laws. Strong knowledge key identification and resolution of complex customer and operational issues. Manage all retail and business banking relationships while focused on achieving Bank growth and profitability goals. Accountable for 13 staff personnel that includes sales team, service team and account management team.
Key Highlights:
• Effectively implement and lead inside marketing plans and all banking product and service up-selling initiatives for the prestigious Century City office.
One West Bank / First Federal Bank of California, City • CA 1998 – 2010
Vice President, Branch Manager, Fairfax / PCH Office (2005 – 2010)
Assistant Vice President, Assistant Branch Manager (1998 – 2005)
Oversaw direction of assigned retail branches, profitability and account management focused on timely implementation of approved Bank’s objectives, policies, procedures and regulatory standards. Oversaw expansion and support of Bank’s market share focused on branch goals. Collaborated with Assistant Manager in directing and training banking staff and ensured successful delivery of financial products and services to current and prospective clients. Sales leadership for branch—coaching/mentoring and developing staff that guaranteed overall customer-centric service and support and banking objectives. Ensured operational integrity was maintained while focused on productively increases and branch profitability.
Key Highlights:
• Circle of Excellence Participant.
• Winners Circle Participant.

General Courses
San Francisco City College, San Francisco • CA
Mentor, Management Trainee Program • Good To Great Committee • Conversion Committees • FAB 500 Committee • F.A.S.T. Committee • Malibu, Pacific Palisades, Hollywood, West Hollywood,
Chamber of Commerce

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