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The sample below is for Shift Manager Resume Sample. This resume was written by a ResumeMyCareer professional resume writer, and demonstrates how a resume for a Shift Manager Resume Sample should properly be created. Our Certified Professional Resume Writers can assist you in creating a professional document for the job or industry of your choice. A professional resume writing service can significantly increase your changes of securing employment in a quick time manner.

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CUSTOMER SERVICE

Accomplished and dynamic professional, committed to pursuing a career in the field of admin/customer service/management. A highly dedicated individual and a proven leader consistently recognized for effective operations management with documented success in progressively dynamic and challenging positions. Innovative and reliable individual with proven ability to achieve organizational goals while displaying effective multi-tasking and time management skills. Analytical and strategic thinker able to diagnose simple and complex issues while executing practical solutions that foster customer satisfaction and recognized ability to plan, organize and coordinate priorities in an expedient manner. Dependable with acknowledged reputation for integrity, sound business acumen and versatility in adapting to new roles, tasks, applications, and environments. Enthusiastic individual and an excellent communicator, recognized ability to establish and maintain effective working relationships across cross-functional teams and diverse individuals at any levels and build strategic relationships with clients.

Core Competencies
Organizational Leadership • Customer Service • Client Relations • Daily Operations Management • Inventory
Time Management • Strategic Planning & Implementation • Reports & Documentations • Administrative Functions

PROFESSIONAL EXPERIENCE

Westside Beach Bingo, West Columbia • SC 11/2012- Present
Shift Manager
Counted money and compared received amount to sheets brought in. Entered money amounts and inventory into computer system. Performed nightly deposits. Participated in conducting quarterly inventory. Contributed in creating strategic promotional plans. Oversaw the daily operations of the Bingo Department to ensure a smooth operation. Maintained departmental logs. Managed cashiers paperwork to runner. Provided customer service to customer and co-workers. Prepared required reports and maintains necessary records. Maintained an accurate and accountable inventory of all Bingo paper and supplies.

Westside Beach Bingo, West Columbia • SC 8/2012 – 11/2012
Caller/Runner and I-bingo Loader
Handled selling of sheets to customers. Called numbers and verified bingos. Loaded I-bingos for each program. Contributed new program ideas and assisted with quarterly inventory counting. Announced programs and player substitutions or other changes to patrons. Provided running commentaries of event activities, such as play-by-play descriptions, or explanations of official decisions.

BlueCross BlueShield of South Carolina, Columbia • SC 5/2012 – 7/2012
Intern
Assisted with report calculations and identifying trends in operations reporting. Assisted with repairing and replacing server hardware. Processed monthly datacenter amber light hardware failures. Prepared daily reports. Handled SharePoint migration project, reorganized and relocated all Operations documentation. Assisted with weekly scheduling of server weekend maintenance.

Westside Beach Bingo West Columbia • SC 9/2011 – 5/2012
Shift Manager
Counted money versus sheets brought in. Recorded amounts and inventory into computer system. Performed nightly deposits. Participated in quarterly inventory counting. Created new promotion ideas.

Westside Beach Bingo, West Columbia • SC 8/2009 – 9/2011
Caller/Runner
Sold sheets to customers and called numbers. Verified bingos and ensured the hall is in order and presentable. Handled customer inquiries and concern, ensured customers remain happy.

Piggly Wiggly Columbia • SC 11/2008 – 6/2009
Cashier
Checked-out customers and returned unwanted groceries. Ensured register and belt are clean. Checked and ensured money matches cashiers report.

EDUCATION AND CREDENTIALS

B.S. in Computer Science, 12/2012
Benedict College, Columbia, SC

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