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Staff Development │Training

Demonstrated extensive education, experience, a highly motivated work ethic and results-driven professionalism, as an International Staff Training and Development professional, recognized for commitment to excellence, with demonstrated expertise in communicating and collaborating with, peers, and clients. Portrays excellent curriculum development acumen, able to administer dependable and strategic customer-centric management and software training and development courses, and successfully achieves targeted company goals. Self-motivated professional, able to work independently, demonstrating broad based and transferable qualifications.

CORE STRENGTHS

 International Training/Development
 Time Management
 Customer Service/Support
 Public Relations
 Sales/Marketing
 Vendor Management
 Purchasing Agent
 Regulatory Compliance

PROFESSIONAL EXPERIENCE
2007 to Present: Employee Development Specialist – Camp Lejeune, NC
 Develop customized training curriculum for courses specializing in time management, customer service, computer and software facilitation.
 Create and implement yearly training plans and database input for large multitasking organizations.
 Instructed and trained senior directors, midlevel management, and entry level personnel, with specialized training in 7 Habits of Highly Effective People, and Leadership Skills for Managers.
 Provided innovative and compelling training at locations in Iwakuni, Okinawa, California, Virginia, Maryland, South Carolina, and North Carolina.
2006 to 2007: Purchasing Agent/Associate Buyer for Macaroni Grill – Camp Foster, Okinawa, Japan
 Provided innovative and creative vendor management and purchasing initiatives for Macaroni Grill located on base in Okinawa, Japan, focused on food, beverage, and supply items made to order.
 Created innovative tracking systems for purchasing accounts that prepared for year-end reports and studies.
 Assisted in start-up of Restaurants, Title Company and Banquet Facility located on the military installation, and verified all documentation for start-up and reviews that ensured regulatory compliance requirements were met.
2003 to 2006: Course Developer/Training Specialist/Facilitator – Camp Foster, Okinawa, Japan
 Performed all course development, provided specialized training for senior management to staff personnel on international military installation, for courses specializing in time management, customer service, computer and software facilitation, as well as specialized course development upon request.
2000 to 2001: Accountant/Executive Administrator – Millennium Strategies, Inc., Newark, DE
 Provided executive assistance and accounting support, reviewing requisitions, transfers, and disposals, and maintain and balance budget files, and provided scheduling, correspondence creation and review, and all executive assistance as required.

Early Career:
1999-2000 – Banquet Manager – The Red Brick Station Restaurant and Brew Pub – White Marsh, Md.
1999-2000 – Assistant/Creative Writer – Congresswoman Helen Bentley & Associates – Lutherville, Md.
1998-1999 – Manager- Senior Settlement Officer – Ambassador Title Corporation – Bel Air, Md.
1998-2002 – Head Bartender – Holiday Inn Smitty’s Pub, / Japan House, Aberdeen, MD
1987-1999 – Realtor, GRI, CRS – Century 21 Joan Ryder – Bel Air, Md.
1986-1989 – Manager – Café Neon – Baltimore, Md.
1973-1994 – Independent Contractor – Design/Marketing/Photography.

TRAINING / CERTIFICATIONS
Harford Community College – Real Estate Appraisal /Real Estate Title Certification
Towson State University – Residential Real Estate │
Certified Residential Specialist / Realtors Institute Newark School of Fine & Industrial Arts – Graphic/Advertising Design & Photography
Certification – Are You Listening Certification – Leadership Skills for Manager’s Certification – 7 Habits Signature Program Certification – Mager Criterion-Referenced Instruction & Mager Instructional Module Development Workshop

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