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SUPERVISORY TRANSPORTATION SECURITY OFFICER

Responsible and highly motivated professional with solid and diverse experience as transportation security officer, with strong systems planning, people, and research skills with ability to direct transportation security plans and programs, managing overall operations and optimizing organizational processes. Highly motivated, dependable, and demonstrates professionalism in handling various organizational functions. Highly reliable with profound technical knowledge, problem analysis and problem-solving skills adept at engaging requirements while designing solutions based on strong technical expertise. Innovative and reliable individual with proven ability to achieve organizational goals while displaying effective multi-tasking and time management skills. Excellent analytical skills with keen attention to detail, ability to analyze situations, and research information to develop sound and ethical solutions. Enthusiastic individual and an excellent communicator, recognized ability to establish and maintain effective working relationships across cross-functional teams and diverse individuals at any levels.

Core Competencies
Project Management • Transportation Operations & Maintenance • Quality Check • Staff Training & Development
Safety Regulations • Client Relations • Customer Service • Time Management • Marketing & Promotion

PROFESSIONAL EXPERIENCE

Transportation Security Administration 11/2002 – Present
Supervisory Transportation Security Officer
Managed passenger checkpoint and baggage screening locations, ensured deadly or dangerous objects are not transported inside the aircraft. Supervised a team of Leads and Officers, handled and resolved alarms questions and ensuring traveling public safety. Scheduled meeting with Manager, Stakeholders and other staff to identify vulnerabilities and implement changes to reduce any vulnerabilities, directed additional unpredictable screening in public areas, sterile area and direct access points. Monitored performance of officers and provided feedback and corrections when necessary, documented deficiencies, tested officers on X-Ray with Improvised Explosive Device (IED) drill bags and conducted daily Shift Briefings. Enforced necessary disciplinary actions, Letters of Reprimand and recommendation of termination. Resolved alarms detected by X-Ray, Computer Topography Scanner (CT), Explosive Trace Detection, Bottle Liquid Scanner and Walk Through Metal Detector equipments. Served as Transportation Security Manager for San Angelo, coordinated with the Assistant Federal Security Director for the entire TSA Operation. Gathered information for the Officers Performance Accountability and Standards System (PASS) ensuring fair evaluation of each Officer. Provided training and coached new supervisors on evaluating subordinates. Prepared daily input to the Coordination Center for airport data collection for the Performance Management Information System (PMIS). Processed personnel data and actions into the Airport Information Management System (AIMS) and recorded all incident reports, ensuring timely dissemination of information. Performed Sterile Area Breach drills, managed teams performing unpredictable security measures at various locations in the airport and participated in tabletop exercises with local crisis management. Managed real in-flight emergencies, coordinated with local emergency responders, ensured rapid and safe access to the emergency. Managed and responded to aircraft diversions and provided proper security to aircraft, crews and passengers. Delivered World Class Customer Service to the traveling public, handled concerns while maintaining excellent security. Participated in meetings with stakeholders, ensuring an understanding of changing schedules, new constructions concerns, and responding to needs by making changes to TSA schedules and relocating TSA property as needed. Served as WebTA payroll certifier for San Angelo and alternate for Abilene Regional Airports, ensured timely and accurate submission of Time and Attendance records. Designated by the Federal Security Director as the Lost Cash Control Officer, ensuring daily collection of money left at checkpoints and quarterly reconciling of cash and forwarding the deposit to the United States Treasury.

United States Air Force 6/1999 – 10/2002
Superintendent
Served as Senior Enlisted member, reported directly Commander, and handled 130 person Recruiting Squadron. Ensured proper utilization of all logistics and personnel assets and recruiting missions are met. Assessed individual performance of Recruiting Flight Chiefs and Recruiters, certified training for all enlisted and officer recruiting personnel.
Handled and coordinated marketing of United States Air Force to national organizations such as The Gaylord Entertainment Company (The Grand Ole Opry) and the National Association of Stock Car Auto Racing (NASCAR), which increased production to level two in the Air Force.

EDUCATION AND CREDENTIALS

Personnel Management, 6/1994
Community College of the Air Force Maxwell AFB AL

AWARDS AND RECOGNITIONS

San Angelo Regional Airport “TSA Outstanding Leader” first half FY12
San Angelo Regional Airport “TSA Outstanding Leader” 1st Quarter FY09
Recognized for the “Outstanding Officers in my charge” FY06
TSA Leadership Award “Silver Medal” 17 Nov 2004
Bronze Medal Award presented by Admiral Loy in Washington 19 Nov 2003

SKILLS AND TRAINING

Microsoft Office Suite, AIMS, PMIS, PASS, I Share
Explosive Trace Detection

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