The sample below is for a Telecom Project Manager Resume. This resume was written by a ResumeMyCareer professional resume writer, and demonstrates how a resume for a Telecom Project Manager Candidate should be properly created. Our Certified Professional Resume Writers can assist you in creating a professional document for the job or industry of your choice.
123 Main St. • New York, NY 11111
(888) 888-8888 • email@example.com
Experienced and knowledgeable Project Management professional with more than 10 years experience driving quality assurance telecom and IT project operations in challenging and competitive markets. Decisive, solutions-focused, and results-oriented leader with experience in communications systems development and installation, automation and technology-driven initiatives. Progressive leadership experiences have developed a passion for surpassing corporate objectives via combination of world-class Project Management and superlative operational initiatives. Seek a forward-thinking company that can utilize extensive IT, Telecom and leadership expertise, and strong project engagement skills.
Process Improvements • Project Management • Profit Growth • Staff Training • Negotiation
Team Leadership • Strategic Analysis • Communications • Process Streamlining • Customer Relations
ABC Enterprises, City • TX 2000 – Present
Project Manager / Telecom Analyst
Provide overall Project Management and Telecom Analyst service and support initiatives for all telecommunications and technology-driven support for mid to enterprise level format systems at 13 branch offices in East Texas that includes one large Call Center. Provide Project Management service and direction for all project initiatives that include Cisco Wireless LAN integration, Avaya Communications System, and Telecom cabling infrastructure installation projects. Strong knowledge of project development, compiling end user/client business needs and providing superior project oversight, status updates to all stakeholders and completion of projects on time and within budget. Acted as Second level Technical Analyst supporting 200 users at 6 branch offices. Support of VPN issues and remote support for home users. Facilitate lifecycle and break fix desktops and laptops including reimage.
• Successfully completed multiple installations of 8 Avaya Communications Systems, R.11 Call Center with Expert Agent Selection, and upgrade to R.11 large format G3si switches.
• Spearheaded data – telecom cabling infrastructure standards and effectively implemented Telemate Call Accounting system for 3 branch offices.
• Served as VOIP and Microsoft Outlook migration team lead. Migrated upwards 1500 regional users from Lotus Notes to Outlook 2010. Scheduled migration dates and training of new users, and perform troubleshooting for migration errors.
• Team lead for moves, adds, and changes of voip using Cisco Call Manager and Unity Administration.
ABC Corporation, Houston • TX 1995 – 2000
Provided exceptional communications assistance and oversight for all cabling projects, managed cable vendors in installation and maintenance of data/telecom infrastructure service and support initiatives. Provided Lucent G3r Enterprise Communications Server administration and was point of contact on all required maintenance and administration services. Provided superlative maintenance and distribution of corporate directory services for the Houston, New York, and Woodbridge New Jersey offices.
Early Career: United States Army
EDUCATION AND CREDENTIALS
Cisco Certified Network Associate Training – Tomball Cisco Academy
A+ Training – Microsoft Environment
BS, Agriculture – 1993
Stephen F. Austin State University, Nacogdoches • TX
Lucent G3 System Administration Training – 1998
Avaya Call Management System – Expert Agent Selection – 2001
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