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Compassionate and dedicated Veterinary Technician with extensive training and clinical exposure in the field Veterinary Medicine with ability to ensure the safety and welfare of pets, clients and associates. Dependable and keen to details with in-depth knowledge of professional veterinary principles and techniques, clinic operations and procedures. Demonstrated ability to maintain clean, sterile and prearranged treatment areas, exam rooms and labs. Able to view physical symptoms and medical problems and read medical instruments. Highly skilled in educating clients regarding best wellness plans, preventive care and pet health requirements. Accountable and detail oriented with hands-on experience in obtaining appropriate information and animal history from clients and maintain appropriate and complete medical charts. Professional, personable, with effective customer service and communication skills, adept at building productive relationships and building rapport with pet owners, staff, and individuals at any level or background.
Pet Care/Health Administration • Physical Examination / Patient Assessment
Clinical Polices/Procedures • Patient Records/Documentation • Customer Service • Client Relations • Sales
Park Hills Animal Hospital, Park Hills • KY 3/2009 – Present
Provided nursing care and healing therapy for animals. Assisted the veterinarian in the exam rooms for wellness visits, vaccination, and blood tests and administering home medication. Managed all prescription diet ordering. Provided assistance on INB surgeries thrice a week. Sterilized and prepared surgical equipment and clean after surgery. Conducted laboratory tests, such as urinalysis, heartworm inspections, feline leukemia tests and blood counts. Performed dental operations on cats and dogs. Assessed patients going under anesthia, during the entire procedure. Assisted with front desk duties and customer service tasks. Educated and advised clients on pet nutrition, home care and safety and health practices. Prepared and assisted medications and vaccines. Provided wound and bandage care
Target Marketing, Florence • KY 1/2008 – 3/2009
Coordinated with the Chamber of Commerce members throughout the US to sell advertisement for their packages that would go out to new businesses and families in their area. Responded promptly to customer inquiries and resolve customer complaints.
Nederlander Entertainment, Cincinnati • OH 1/2008 – 3/2009
Sold tickets for different event. Travelled to different venues throughout the different seasons to sell tickets in other box offices. Maintained knowledge of ticket plan programs as well as ticket holder preferences. Created and developed new business by regularly pitching new prospects through in-arena tours, external appointments. Attended outside events with the purpose of selling ticket packages in conjunction with the marketing department.
EDUCATION AND CREDENTIALS
High School Diploma, 6/1988
Deer Park High School, Cincinnati • OH
Veterinary Technician Certification, in progress
Penn Fosters Online Course